Privacy Policy

This Privacy Policy explains how zenora.studio (“Zenora”, “we”, “us”) collects, uses and protects personal data when you visit our website, contact us or work with us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK), where applicable.

1. Data controller

zenora.studio is the data controller for the personal data described in this policy. You can reach us at hello@zenora.studio for any privacy question or request.

2. Data we collect

• Contact details you share with us, such as your name, email address, phone number and company name.

• Project information you send through forms, emails or calls, including briefs, files and product photos.

• Booking details when you schedule a call through our calendar provider.

• Usage data collected through cookies and analytics tools, such as pages visited, device type, approximate location and referral source.

• Billing details needed to issue invoices and process payments.

3. How we use your data

• To respond to enquiries, prepare proposals and deliver our services.

• To schedule and hold calls and meetings.

• To send invoices and meet our legal and accounting obligations.

• To understand how our website is used and improve it, based on your consent where required.

• To send occasional updates, only if you have opted in. You can unsubscribe at any time.

4. Legal bases

We process personal data on the basis of performing a contract or taking steps before entering into one, complying with legal obligations, our legitimate interests in running and improving our business, and your consent for non-essential cookies and marketing.

5. Sharing your data

We do not sell personal data. We share it only with trusted service providers who help us run our business, such as website hosting, analytics, calendar booking, email, file storage and accounting tools, and only as needed to provide their services. Some providers may process data outside your country; where this happens, we rely on appropriate safeguards such as standard contractual clauses.

6. Data retention

We keep personal data only for as long as needed for the purposes above. Project and billing records are kept for the period required by applicable tax and commercial law. Enquiries that do not lead to a project are deleted within 24 months.

7. Your rights

Depending on your location, you may have the right to access, correct or delete your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, email hello@zenora.studio. You also have the right to lodge a complaint with your local data protection authority.

8. Security

We use reasonable technical and organisational measures to protect personal data, including access controls and secure, reputable service providers. No method of transmission over the internet is completely secure, but we work to protect your data at all times.

9. Cookies

We use cookies and similar technologies on our website. Read our Cookie Policy for details and to learn how to manage your preferences.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.

11. Contact

Questions about this policy? Contact us at hello@zenora.studio.